false advertising and misleading claims that were not in our service contract.
We are debating legal action against them because they are forcing us to pay the
early termination fee and a bill for a phone that was already shut off by us.
Their service contract says if you move to an area where you no longer have
reliable service you can request a waiver of the early term fee. We have plenty
of proof and evidence and are appalled at there actions.
They are claiming a stipulation which is
not clearly stated in the agreement and have denied our request for this waiver.
We will gladly pay the 157 bill for the phone that was already shut off /
transferred over all we ask is a removal of 400 dollars in early
We have already filed a consumer complaint
with our state Attorney General we moved to an area where we basically had
little if any reception on the outskirts of Springfield, Mo. We sent in our
request and the company backtracked on the claim that service mattered in the
legitimacy of their contract. In my humble opinion they have been very
misleading in their practices and we should not owe the early termination fee
for either line terminated.
We are working on
finding the right legal counsel and warning others about their deceptive
business practices. We will keep you updated and our fight is only just beginning.